• Free pickup service
  • RDW-approved dismantling company
  • ARN and KZD certified
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General terms and conditions

1. Definitions

In these general terms and conditions the following definitions apply:

  • Autosloperij de Zaag
    The contractor who purchases, collects, dismantles, and recycles vehicles, sells parts and used vehicles, and performs related activities.

  • Client
    The private or business customer who offers a vehicle, requests a quote, or enters into an agreement with Autosloperij De Zaag.

  • Activities
    All activities carried out by Autosloperij De Zaag, including the purchase and collection of scrap cars, the dismantling and recycling of vehicles, the sale of parts and used cars, deregistration with the RDW, and related activities.

  • Agreement
    The agreements made between Autosloperij De Zaag and the client, as set out in a quotation, order confirmation, email, or other written agreement.

2. Applicability

These general terms and conditions apply to all quotations, work, agreements, and deliveries of Autosloperij De Zaag, unless otherwise agreed in writing.

Deviations from these terms and conditions are only valid when confirmed in writing by Autosloperij De Zaag.

If one or more provisions of these terms and conditions prove to be invalid or inapplicable, the remaining provisions shall remain in full force and effect.

3. Quotations and price estimates

Quotations and valuations from Autosloperij De Zaag are without obligation, unless stated otherwise in the quotation.

A quotation for the purchase of a vehicle is based on the information provided by the client, such as make, year of manufacture, mileage, and condition of the vehicle. If, upon collection, it becomes apparent that the actual condition differs from the information provided, the quotation may be adjusted.

A quotation is valid for the period stated in the quotation. If no period is stated, the quotation is valid for 8 days.

4. Conclusion of the agreement

The agreement is concluded when the client agrees to the offered price or quotation, in writing, orally, or digitally.

Upon agreement, a date and time for picking up or delivering the vehicle will be scheduled in consultation with the client.

Autosloperij De Zaag may refuse an assignment if there are valid reasons to assume that the vehicle is not free of third-party rights, cannot be legally transferred, or if the work cannot be carried out safely or responsibly.

5. Planning and execution

Car Scrapyard De Zaag carries out the work to the best of its knowledge and craftsmanship.

Agreed schedules and times are indicative, unless it has been expressly agreed in writing that a time is binding.

Delays may occur due to circumstances such as bad weather, traffic congestion, a technical malfunction of the pickup vehicle, missing documents, illness, or other circumstances beyond the control of Autosloperij De Zaag.

If a delay occurs, the client will be informed as soon as possible.

6. Obligations of the Client

The Client ensures that the vehicle is accessible and transferable at the agreed location and time, that the registration certificate and all keys are present, and that the vehicle is free from seizure, pledging, or other third-party rights.

The client declares to be the rightful owner of the vehicle or to be authorized to do so.

If Autosloperij De Zaag is unable to start or carry out the work because the client fails to meet these obligations, additional costs may be charged or the appointment may be rescheduled.

7. Assessment of the vehicle

An accurate price determination depends on the condition of the vehicle. Autosloperij De Zaag assesses the vehicle as thoroughly as possible in advance based on the information provided by the client and any photos.

If, upon collection or dismantling, it becomes apparent that the condition of the vehicle deviates from the previously provided information, such as additional damage, missing parts, or undisclosed defects, this may affect the previously agreed price.

Autosloperij De Zaag is not liable for defects or damage that were already present on the vehicle prior to collection.

8. Parts and materials

Autosloperij De Zaag sells used parts and second-hand vehicles in their current condition, unless expressly agreed otherwise.

Images, descriptions, and quality indications have been compiled as carefully as possible, but do not guarantee the exact condition or suitability of a part for a specific vehicle.

It is the responsibility of the client to check in advance whether a part is suitable and compatible for the intended use.

9. Additional work and changes

When additional work is required or desired during the execution, such as extra transport, the removal of hazardous substances, or the disposal of additional materials, this is considered additional work.

Additional work is discussed in advance and, where possible, confirmed in writing. When immediate execution is necessary or practically desirable, additional work may also be agreed upon verbally.

Additional work will be charged or settled separately, unless otherwise agreed in writing.

10. Cancellation or rescheduling by the client

If the client wishes to cancel or reschedule a planned appointment, this must be communicated as soon as possible.

If an appointment is cancelled or rescheduled shortly before the planned date, Autosloperij De Zaag may charge costs for reserved transport, preparatory work, or other incurred expenses.

Additional costs may be charged in the event of repeated cancellations or failure to appear at the agreed location.

11. Payment

Upon the purchase of a scrap car, the agreed amount is paid to the client at the time of collection, unless otherwise agreed in writing.

When the client purchases parts or a used vehicle, payment must be made within the payment term stated on the invoice. If no payment term is stated on the invoice, a payment term of 14 days after the invoice date applies.

If the client fails to pay on time, Autosloperij De Zaag is entitled to temporarily suspend delivery until payment has been received.

Any collection costs, statutory interest, and other reasonable costs resulting from late payment may be passed on to the client.

12. Delivery

After the collection of a scrap car, the client receives a certificate of indemnification, whereby liability for the vehicle transfers to Autosloperij De Zaag.

Upon the sale of a part or used item, it is handed over to the client, who is given the opportunity to inspect it upon delivery. Any visible defects or remarks must be reported as soon as possible, preferably immediately upon delivery.

When the client puts the delivered item into use or makes no comments within a reasonable period after delivery, this is considered accepted.

13. Complaints

Complaints regarding delivered parts, used cars, or work performed must be reported in writing to Autosloperij De Zaag as soon as possible, and in any case within a reasonable period after discovery.

A complaint does not suspend the client's payment obligation, unless otherwise agreed in writing.

14. Garantie

Autosloperij De Zaag guarantees the careful execution of the work and the supply of parts and used vehicles.

Warranty on parts or used items applies only to the extent agreed and specified in writing.

The warranty does not cover damage or defects caused by:

  • normal wear and tear;
  • misuse or incorrect assembly;
  • insufficient maintenance;
  • damage caused by third parties or own actions;
  • defects that were disclosed at the time of purchase;
  • use of the part in combination with an unsuitable vehicle.

When warranty applies, Autosloperij De Zaag determines the manner in which repair, replacement, or refund takes place.

15. Liability

Autosloperij De Zaag is only liable for direct damage that is demonstrably caused by a shortcoming on the part of Autosloperij De Zaag.

Liability is limited to the amount invoiced or paid out for the relevant assignment or delivery.

Autosloperij De Zaag is not liable for indirect damage, including consequential damage, loss of income, or damage caused by improper use of supplied parts.

16. Force Majeure

Autosloperij De Zaag is not liable if work cannot be performed, cannot be performed fully, or cannot be performed on time due to force majeure.

Force majeure includes, among other things: bad weather, illness, material shortages, delays at suppliers or in transport, power outages, unsafe working conditions, or other circumstances beyond the control of Autosloperij De Zaag.

In the event of force majeure, a suitable solution or new schedule will be sought in consultation with the client.

17. Retention of title

Delivered parts or vehicles remain the property of Autosloperij De Zaag until the client has fully paid all outstanding amounts.

As long as full payment has not been made, the Client may not resell the delivered goods or transfer them to third parties.

18. Photos and portfolio

Autosloperij De Zaag is permitted to take photos of vehicles, parts, and completed work for its own administration, quality control, website, or social media.

When recognizable license plates, persons, or private data are visible, this is handled with care and made unrecognizable where necessary.

19. Intellectual Property

All texts, photos, advice, working methods, and other materials created or supplied by Autosloperij De Zaag remain the property of Autosloperij De Zaag, unless otherwise agreed in writing.

These materials may not be copied, distributed, or used for other purposes without permission.

20. Privacy

Autosloperij De Zaag processes personal data only to the extent necessary for contact, quotations, the purchase or sale of vehicles and parts, deregistration with the RDW, invoicing, and administration.

Personal data is handled with care and is not shared with third parties without a valid reason.

More information about this can be found in the privacy statement of Autosloperij De Zaag.

21. Governing Law

Dutch law applies to all quotations, agreements, and work performed by Autosloperij De Zaag.

Disputes are preferably resolved through amicable consultation.

If consultation does not lead to a solution, the dispute may be submitted to the competent court in the Netherlands.

22. Contact

For questions regarding these general terms and conditions, please contact Autosloperij De Zaag using the contact details on this website.