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Privacy statement

Privacy statement

Autosloperij de Zaag attaches great importance to the protection of your personal data. When you visit our website, contact us, request a quote, or use our services, we may process your personal data.

In this privacy statement, we explain what personal data we collect, why we use this data, how long we retain it, and what rights you have.

1. Who are we?

Autosloperij de Zaag is responsible for the processing of personal data as described in this privacy statement.

Company Name: Autosloperij De Zaag
Address: Zaag 7, 2931 LD Krimpen aan de Lek

2. What personal data do we process?

We only process personal data that is necessary for our activities, communication, and administration.

This may involve:

  • name;
  • address details;
  • e-mail address;
  • telephone number;
  • bedrijfsnaam;
  • invoice details;
  • data that you enter yourself via the contact form;
  • information about the desired work activities;
  • photos of the space, home, facade or the project;
  • correspondence via email, telephone or WhatsApp;
  • technical data about the use of our website, such as IP address, browser, and device.

3. Why do we process personal data?

We process personal data for the following purposes:

  • to contact you;
  • to answer questions;
  • to prepare a quotation;
  • to plan and carry out activities;
  • to record agreements;
  • to create invoices and process payments;
  • to keep our records;
  • to make our website work properly;
  • to improve our services;
  • to comply with legal obligations.

We do not use personal data for purposes other than those for which it was collected, unless this is permitted by law or you have given your consent.

4. On what basis do we process personal data?

We process personal data based on one or more legal grounds under the GDPR.

This may be because:

  • the processing is necessary to perform an agreement;
  • the processing is necessary to comply with a legal obligation;
  • we have a legitimate interest, for example for administration, customer contact or security;
  • you have given permission, for example for the use of certain cookies or photos for promotional purposes.

The General Data Protection Regulation, abbreviated as GDPR, is the most important privacy law in the Netherlands and applies throughout the entire European Union.

5. Contact form

When you fill out the contact form on our website, we process the data you provide to us yourself. This may include, for example, your name, email address, phone number, and message.

We use this data only to process your request and to contact you.

6. Quotations and customer details

When you request a quote or become a customer of Autosloperij de Zaag, we process data necessary to properly execute the order.

Think about your name, contact details, the address of the work, desired services, project information, and any photos needed to assess the work.

We use this data for communication, planning, execution, invoicing, and administration.

7. Photos of work

Autosloperij de Zaag can take photos of completed work. These photos can be used for administration, quality control, portfolio, website, or social media.

When identifiable persons, personal data, or private information are visible, we handle this with care.

We do not post recognizable individuals or clearly identifiable private data without permission. Do you prefer that photos of your project are not used for promotional purposes? You can always let us know.

8. Cookies and website usage

Our website may use cookies and similar technologies. Cookies are small files that are placed on your device when you visit our website.

We may use cookies to:

  • to make the website work properly;
  • to remember preferences;
  • to gain insight into the use of the website;
  • to improve the website.

For cookies that are not strictly necessary, we ask for prior consent where necessary.

9. Google Analytics and similar services

When we use Google Analytics or similar statistics services, we collect information about the use of our website. This includes visited pages, click behavior, device, browser, and general location data.

We use this data to understand how visitors use our website and to improve the website.

Where possible, data is anonymized or configured in a privacy-friendly manner.

10. Sharing personal data with third parties

We only share personal data with third parties when this is necessary for our services, administration, or legal obligations.

This could involve, for example:

  • bookkeeper or accountant;
  • website hosting provider;
  • email provider;
  • software for administration or invoicing;
  • payment provider;
  • suppliers or subcontractors when necessary for the assignment.

We make agreements regarding security and confidentiality with parties that process personal data on our behalf.

We never sell personal data to third parties.

11. Retention Periods

We do not retain personal data longer than necessary for the purpose for which it was collected.

Statutory retention periods apply to certain data. For example, we retain administrative data, such as invoices and payment details, for as long as legally required.

We retain data from contact requests for as long as necessary to process the request and to properly answer any follow-up questions.

We retain photos for portfolio or promotional purposes for as long as they are relevant, unless you object or withdraw your consent.

12. Security of personal data

We take appropriate measures to protect personal data against loss, misuse, unauthorized access, disclosure, and alteration.

We do this, among other things, by handling access to data carefully, using secure systems, and sharing data with parties only when necessary.

13. Your privacy rights

You have the right to know which personal data we process about you. You also have the right to have your data corrected, deleted, or transferred.

You are entitled to, among other things:

  • access to your personal data;
  • correction of incorrect data;
  • deletion of data;
  • restriction of processing;
  • objection to processing;
  • data portability;
  • withdrawal of previously given consent.

Would you like to exercise one of these rights? Then please contact us via info@autosloperijdezaag.nl.

To prevent misuse, we may ask you to confirm your identity.

14. Filing a complaint

Do you have a complaint about the way we handle your personal data? Please contact us first so that we can look for a solution together.

You also have the right to file a complaint with the Dutch Data Protection Authority. This is the Dutch supervisory authority for privacy and personal data.

15. Changes to this privacy statement

Autosloperij de Zaag may amend this privacy statement when necessary, for example due to changes in legislation, our website, or our services.

The most up-to-date version is always on this website.